Last Updated: January 2026 | Effective Date: January 1, 2026
This policy explains in detail how juwai teer collects, uses, and protects your personal information. The privacy of users in Bangladesh is our highest priority.
When you register or use services on the juwai teer platform, we collect various types of information. The primary purpose is to provide you with a safe, personalized, and improved experience. We only collect information that is necessary to operate the service.
At registration, we collect your full name, email address, mobile number, and date of birth. A national ID or equivalent document may be requested for age verification. This information is used solely to secure your account and confirm your identity. Account information is never sold to third parties.
Your device, operating system, and browser are automatically recorded. Knowing your IP address, screen resolution, and connection type allows us to deliver a mobile-optimized experience. This data also supports fraud detection and platform security.
Transaction details related to bKash, Nagad, Rocket, or bank transfers are recorded when depositing or withdrawing BDT. Full bank account or card numbers are never stored on our servers — all payment processing is handled through a fully encrypted gateway. Transaction history is accessible only to you and authorized financial investigators.
Which games or betting sections you use most, how long you spend on the platform, and which features you prefer are automatically recorded. This behavioral data is used for personalized recommendations and platform improvement. Unusual usage patterns are monitored to support responsible gaming.
Juwai teer uses cookies and similar tracking technologies on its website and app. Cookies are small text files stored in your browser or device that allow us to recognize you on your next visit. They help keep you logged in, save your language preferences, and support security checks.
Essential for login sessions and security. These cannot be disabled.
Used to monitor platform usage and drive improvements.
Remembers your language, theme, and personal settings.
Optional cookies can be disabled from your browser settings.
You can reject optional cookies at any time through your browser settings. Note that disabling essential cookies may affect certain key features of the platform. We never use third-party advertising tracking cookies, and your browsing data is not shared externally.
Juwai teer uses the information collected about you only for specific, legitimate purposes. We never use your data for anything else without your permission. The key purposes are detailed below.
Your information is used to create, verify, and secure your account. It is essential for password resets, two-factor authentication, and suspicious login alerts.
Financial information is used to process BDT deposits and withdrawals securely. Every transaction is recorded so you can review your history at any time.
When you reach out for help, our support team can access your account information to provide fast, effective solutions. Only relevant data is accessed to verify and resolve your issue.
By analyzing aggregated usage data, we can identify which features are most popular and where improvements are needed. No personal identity is revealed in this process.
Data is monitored to detect unusual transactions and suspicious activity. This is essential for keeping your account and funds secure.
You will be kept informed about important service updates, security alerts, and relevant offers based on your preferences. You can opt out of marketing communications at any time.
Juwai teer uses industry-standard security technology to protect your data. All information is stored in encrypted form and can only be accessed by authorized staff for specific, legitimate reasons. We conduct regular security audits and address any vulnerabilities promptly.
All data transmissions are protected with 256-bit SSL/TLS encryption. Nothing passing between your browser and our servers can be intercepted or read by unauthorized parties.
Our servers are housed in high-security data centers and monitored around the clock. Firewalls, intrusion detection systems, and regular backups are in place to prevent unauthorized access.
Your data is only accessible to staff who need it to do their job. Every access is logged and reviewed on a regular basis. All staff receive ongoing data protection training.
We retain your data for as long as your account remains active. After closure, certain information may be kept for up to five years for legal compliance, dispute resolution, or fraud investigation purposes. Once that period ends, data is securely deleted or anonymized.
Financial transaction records are retained for the period required under applicable financial regulations in Bangladesh. This retention also serves your interests — in the event of a dispute or complaint, these records act as supporting evidence.
Juwai teer never sells your personal information or shares it with third parties for marketing purposes. In certain limited circumstances, specific data may be shared with trusted partners — and in each case, the reason is clearly stated.
Only the transaction details required to process BDT payments are shared with bKash, Nagad, Rocket, and our banking partners. These institutions are authorized by Bangladesh Bank and maintain their own strict privacy policies. Your full financial profile is never disclosed — only the minimum information needed for each specific transaction is transmitted.
We are legally required to provide information in response to valid court orders or lawful requests from government authorities in Bangladesh. Such information is shared solely for investigative or judicial purposes, and where possible, we will notify you in advance. We do not voluntarily share data with any government body outside of these circumstances.
We work with a number of trusted technology providers — such as cloud hosting and cybersecurity firms — to operate the platform. Only the data necessary to perform each service is shared with them, and they are contractually prohibited from using it for any other purpose. All third-party partners are required to meet our privacy standards.
Every juwai teer user has specific rights over their own data. We respect these rights and are committed to processing any request in a timely manner. Contact our support team to exercise any of your rights.
You may request a full summary of the information we hold about you at any time. We will provide complete details within 30 business days of your request. This service is entirely free of charge.
If any of your information is incorrect or incomplete, you may request a correction. Some details can be updated directly from your account settings. Changes to identity-related information may require additional verification.
When closing your account, you may request deletion of your personal data. Certain information may need to be retained for a defined period due to legal obligations — you will be informed if this applies. All remaining data will be securely deleted.
You may object to marketing communications or specific types of data processing. Once you raise an objection, that particular processing will stop. Processing that is essential to running the core service will continue.
You can request an export of your profile and transaction data in a structured, machine-readable format. This feature puts you in control of your own information. Export requests are typically processed within 15 business days.
To stop receiving promotional emails or SMS, click the unsubscribe link at the bottom of any message or turn it off in your account settings. Important security and transaction notifications will continue even after marketing communications are disabled.
Juwai teer may update this Privacy Policy from time to time due to technology changes, new services, or legal requirements. The "Last Updated" date at the top of the policy will reflect each change.
You will be notified in advance of any significant changes via your registered email or app notification. Minor edits will be updated on this page only. We recommend checking this page regularly to stay informed of the latest policy.
Continued use of the platform after a policy update constitutes acceptance of the new policy. If you do not agree with the updated terms, you may close your account and request deletion of your data. We will always respect your decision.
Our support team is always available for any questions, requests, or concerns about your data privacy. You can reach our privacy team directly at privacy@juwaiteer.app — we aim to respond within 72 hours. Detailed guides are also available in our Help Center.